
30-Day Money-Back Guarantee
We want you and your cat to be completely thrilled with your purchase. That’s why we offer a risk-free 30-day money-back guarantee.
If your furry friend doesn’t love our FitPaw™ or you’re not 100% satisfied, simply contact our support team within 30 days for a full refund. No hassle, no questions asked, just a smooth and easy return process. Your satisfaction (and your cat’s happiness) are our top priorities!
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Is it safe for all cat breeds and ages?
Yes! Our FitPaw™ is safe for kittens and adult cats. The soft ribbons and adjustable speed settings make it gentle enough for younger cats yet exciting for active adults.
Always supervise during the first few uses to gauge your cat’s comfort level.
How long does the battery last?
When fully charged, the main unit can operate for 3–5 hours of continuous play.
It’s USB-rechargeable and takes about 1.5 hours to fully charge, making it easy to use daily.
Can I control it remotely from another room?
Yes! The remote control works within 10–15 meters (around 30–50 feet), so you can sit back and manage playtime from the comfort of your couch or desk.
How fast is shipping?
We offer fast and affordable shipping! Due to recently going viral most orders arrive within 5-15 business days due to high demand.
Can I return it if I don't like it?
Absolutely! We have a 30-Day Guarantee, so if you're not happy with your order, you can return it for a full refund no questions asked.
How do I get in contact?
You can send us an email at support@shopavlina.com, and our team will get back to you as soon as possible.